Shipping rules

Check before you pack.

This guide summarizes common restrictions. Acceptance can change by destination, carrier, customs authority, product, quantity, and packaging.

10 guidance items

Do not ship
Dangerous goods

Weapons and explosives

Weapons, imitation weapons, ammunition, controlled knives, fireworks, and explosive articles are prohibited.

Do not ship
Dangerous goods

Flammable and oxidizing materials

Flammable articles, oxidizing agents, peroxides, and many alcohol-based products cannot travel in international parcels.

Do not ship
Controlled substances

Narcotics and toxic substances

Narcotic drugs, drug-taking tools, improperly used precursor chemicals, and toxic substances are prohibited.

Do not ship
Biological

Biological and infectious materials

Biochemical, epidemic, infectious, and radioactive materials are prohibited.

Do not ship
Financial

Currency and negotiable securities

Currency, negotiable securities, counterfeit currency, altered certificates, and official seals are prohibited.

Do not ship
Valuables

High-value articles

Artwork, antiques, gems, gold, and other precious metals are not accepted in standard international parcels.

Confirm first
Regulated goods

Food, medicine, tobacco, and alcohol

Acceptance varies by destination and product. Original packaging, ingredient labels, quantity limits, or supporting documents may be required.

Confirm first
Electronics

Battery-powered products

Some battery-powered products may be accepted only with the product label and battery specifications. Confirm before visiting.

Confirm first
Customs

Mainland China documentation

Senders may need proof of price and images of the receiver’s ID. The source site states each parcel value must not exceed CAD $180.

Confirm first
Packaging

Complete sender and receiver details

Packages without complete sender and receiver contact information cannot be accepted.

Visit the Markham shipping centre

205 Torbay Road, Unit 1, Markham, ON L3R 3W4

Monday–Friday 9:00–17:00 · Saturday 10:00–17:00
Sunday and public holidays closed